A Study on Customer Satisfaction of E-Banking Service in Commercial Banks with Special Reference to Ponnamaravathy Taluk

Abstract :

The concept of electronic banking has been defined in many ways. Denotes electronic banking as the delivery of bank information and service by banks to customer via different delivery platform that can be used with different terminal device .such as a personal computer and a mobile phone with browser or desktop software, telephone or digital television.

Author Name : V.Tamilselvi & Dr. A.Kanmani Joan of Arac

Keywords: Customer Satisfaction, E-Banking, Commercial Banks.Services.