Users Satisfaction on Online Map Application

Abstract :

Web mapping is the process of using maps delivered by geographic information systems (GIS). A web map on the World Wide Web is both served and consumed, thus web mapping is more than just web cartography, it is a service by which consumers may choose what the map will show. Web maps are now so ubiquitous that it can be easy to forget the qualities that distinguish them from a typical paper city map or world atlas. When you browse a web map, the experience is like planning across a very large, continuous image. In the present study, an attempt has been made to study the Users satisfaction on online map application in Pollachi Taluk. The study mainly depends on primary data which is collected from 104 users of online map by adopting convenience sampling technique. Simple percentage is used to analyze the data. The study reveals that accurate data is the main reason for preferring online map and most of the customers are using this service for speed of search. Also, the study disclose that customers are satisfied with all time usage of the online map followed by access speed, quick information and distance search whereas the customers are dissatisfied with voice search of the place through online map.

Author Name : P. Jayanthi & R.Keerthana

DOI: https://doi.org/10.5281/zenodo.1170603

Keywords: Online – Map – GIS – Users Satisfaction.


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